Introduction to Negotiation Skills

Who Should Attend?
Anyone in a role who needs to negotiate with others in order to achieve collaborative results.

What will you achieve?
This course will provide delegates with the knowledge to negotiate effectively, while understanding their own approach to negotiations & assessment of their own negotiation style. Delegates will be provided with techniques and ideas to take forward into future negotiations to achieve positive outcomes.


  • Buyers & Sellers activity
    Exploring the need that buyers have to buy & sellers have to sell in this fast paced activity
  • What is negotiation?
    Defining how delegates feel about negotiation and how it enters into our everyday lives
  • Negotiation style profiles
    Concern for outcome vs. concern for relationship – looking at how the two concerns interact to produce five characteristic negotiating styles
  • Negotiation style analysis
    Helps you gain a deeper understanding of your own negotiation style, discovering how you most characteristically negotiate
  • Negotiation process
    From planning to commitment, just as with a general sales call, there’s also a simple process for conducting a negotiation
  • Planning a negotiation range
    Knowing your position, where to start, when to walk away and what your alternatives are (BATNA) if you want to keep the door open
  • Tradeables
    Exploring extra features that can be used to help secure an agreement without just giving things away
  • Tactics
    Knowing how to identify and respond to tactics that may be used during a negotiation
  • Skills practice
    An opportunity to put the learning into practice by conducting a skills practice with feedback by facilitators
  • Personal action planning


  • 1 day



  • £500 per delegate



Please CONTACT US for course dates and availability.

course_pic_01“Effective, focused and delivered great results too.”
– Baxter Storey



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